The PUC works to ensure safe and reliable electric, natural gas, pipeline, motor carrier, rail, telecommunications, water and wastewater service at reasonable rates.

If you cannot reach a resolution, file a complaint with the PUC online or by phone. If your feedback is TERMINATION related, consider contacting BCS by phone at 1-800-692-7380 …

Two types of complaints can be filed with the PUC— informal or formal. Common informal complaints include residential billing issues, service quality and payment arrangement requests.

Throughout the PUC website, there are a variety of search tools to help you find the information or documents you need.

Formal complaints against utilities are not confidential; they are posted on the PUC website and are subjected to public inspection. Formal cases are generally processed through the Office of …

3 hours ago · The Pennsylvania Public Utility Commission holds public meetings to act on a variety of issues that affect utilities and the public they serve. Additionally, the PUC …

Proceedings See the PUC's comprehensive review of universal service and energy conservation programs. Get Details

Explore how the PUC regulates the electric utility industry in Pennsylvania, including information on consumer savings, electric retail markets and sustainability.

Explore how the PUC regulates the electric utility industry in Pennsylvania, including information on consumer savings, electric retail markets and sustainability.

Instructions on how to update your information with the PA PUC so that you receive all relevant communications from the PUC. Cancellation of Service - Group and Party 16+ (No Fee)