Interactive voice response - Wikipedia
Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …
What Is IVR? - Interactive Voice Response Explained - AWS
Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers …
What Is IVR (Interactive Voice Response) & How Does It Work?
Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from callers.
What is interactive voice response (IVR)? - IBM
Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It …
What Is IVR? A Complete Guide to Interactive Voice Response
Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers …
What Is Interactive Voice Response (IVR)? Guide 2025.
Sep 30, 2025 · Interactive Voice Response (IVR) is an automated phone system that lets callers use voice or keypad inputs to access menus, gather info, and route calls.
Interactive Voice Response: What Is IVR, How It Works & Benefits
Feb 13, 2025 · Definition and Purpose: IVR (Interactive Voice Response) automates call handling, allowing customers to navigate menus, access information, and reach the right department …
What are interactive voice response call centers - Verizon
Verizon IP Interactive Voice Response (IVR) is a component of the IP Contact Center (IPCC) portfolio of internetworking services, which tightly couples signaling and functionality from the …
What is IVR and how does it work? | Zoom
Nov 4, 2025 · If you’ve ever called customer service and encountered an automated voice guiding you through menu options, you’ve used interactive voice response (IVR). IVR technology …
What is Interactive Voice Response? - GeeksforGeeks
Jul 23, 2025 · Interactive Voice Response (IVR) is an incoming caller who can access information via a voice response system of pre-recorded messages without speaking to an agent with, an …