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  1. Locate a Docusign email verification code

    Dec 11, 2025 · You haven't received the email verification code from Docusign while trying to reset your account password. The email should be received within minutes after the …

  2. Verify Your Identity - DocuSign Support Center

    Aug 25, 2025 · Learn about using the different authentication methods to verify your identity for Docusign eSignature. When signing a document, senders might request information to verify …

  3. Recipient Identity Verification - DocuSign Support Center

    Aug 8, 2025 · Docusign ID Verification supports government photo IDs and eIDs by analyzing the security features of the ID document and matching the name on the envelope against the …

  4. Use a Security Code to access Docusign documents

    Dec 19, 2024 · When you receive an email inviting you to electronically sign a Docusign document, a 33-character alphanumeric security code appears at the bottom of the email. This …

  5. Set Up Two-Step Verification With Text or Call - DocuSign Support …

    Jul 26, 2025 · Learn how to set up two-step verification with a text or call. Go to the Docusign login page. Enter your email address and password. Choose how to receive your verification …

  6. Enter a Verification Code to Access Docusign on a New Device

    Jul 2, 2025 · Learn how to activate a new device for use with your Docusign account. You must enter a verification code to access your Docusign account on a new device. You must verify …

  7. Why am I being asked to verify my identity when logging in from …

    Dec 27, 2024 · It's important to note that this means you'll need to have access to your login email's inbox to verify the new device; otherwise, you'll get locked out and will be unable to …

  8. Phone Authentication - DocuSign Support Center

    Oct 31, 2025 · Once they receive the code on their phone, participants must submit it on the Docusign page. If the code is correct, ID Verification approves the transaction and gives …

  9. Two-Step Verification - DocuSign Support Center

    Jul 26, 2025 · Read about how to set up two-step verification. Two-step verification enhances security by requiring two forms of verification for access to Docusign: your password and …

  10. Why am I not getting Docusign SMS texts?

    Dec 9, 2025 · Follow these steps to troubleshoot why you may not be getting Docusign SMS texts on your mobile device.