Explore the ways an AI-powered intranet can help IT reduce costs, simplify systems maintenance, and streamline governance while maintaining security and unifying people, knowledge, and technology ...

The Calabrio Workforce Intelligence solution began rolling out with the release of Calabrio’s Gen-AI assistant, Agent Assist, embedded within the WFM platform. Agent Assist enables agents to manage ...

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Netrio is releasing the next round of updates to NetrioNow, a proprietary, a next-generation, AI-powered service delivery platform developed specifically for the managed service provider (MSP) market.

Additive's GenAI-native platform streamlines the repetitive, time-consuming task of ingesting and parsing pass-through entity documents ...

ArkCase's built-in automated workflows help standardize case processing by following a well-defined set of steps, streamlining FOIA/Legal and similar requests, and delivering efficiency gains ...

The CompleteSMS web portal enables two-way business texting, both individually or in bulk by the thousands, while also being the administrator hub for account management ...

The addition of Igloo's team brings complementary expertise in employee communication, culture-building, and digital workplace strategy ...

These features will be invaluable in helping organizations across all industries unlock more accurate, secure, and context-aware insights from their unstructured data ...

The new release offers AI-generated content and data tools, combined with advanced communications planning, insights, and employee experience upgrades ...

Capacity is acquiring KLaunch, a conversational AI company that helps government, healthcare, nonprofit, sports, and entertainment companies better connect with their customers—enabling Capacity to ...

The future of content lies in the context in which it is consumed. Your product information and support content must be as smart and capable as the people who need it. The ease with which users can ...