Explore the ways an AI-powered intranet can help IT reduce costs, simplify systems maintenance, and streamline governance while maintaining security and unifying people, knowledge, and technology ...

The Calabrio Workforce Intelligence solution began rolling out with the release of Calabrio’s Gen-AI assistant, Agent Assist, embedded within the WFM platform. Agent Assist enables agents to manage ...

Netrio is releasing the next round of updates to NetrioNow, a proprietary, a next-generation, AI-powered service delivery platform developed specifically for the managed service provider (MSP) market.

Additive's GenAI-native platform streamlines the repetitive, time-consuming task of ingesting and parsing pass-through entity documents ...

ArkCase's built-in automated workflows help standardize case processing by following a well-defined set of steps, streamlining FOIA/Legal and similar requests, and delivering efficiency gains ...

The CompleteSMS web portal enables two-way business texting, both individually or in bulk by the thousands, while also being the administrator hub for account management ...

The addition of Igloo's team brings complementary expertise in employee communication, culture-building, and digital workplace strategy ...

SoundHound AI, Inc., a global leader in voice and conversational AI, is acquiring Interactions, a pioneer in AI for customer service and workflow orchestration, to strengthen and extend SoundHound’s ...