The customer experience automation platform helps reduce costs, increase cash flow, and improve customer communicati ...

Century Supply Chain Solutions, a global logistics leader operating in over 70 countries, announced it has made a major leap forward in its integration capabilities through its partnership with Cleo ...

Netrio is releasing the next round of updates to NetrioNow, a proprietary, a next-generation, AI-powered service delivery platform developed specifically for the managed service provider (MSP) market.

The Calabrio Workforce Intelligence solution began rolling out with the release of Calabrio’s Gen-AI assistant, Agent Assist, embedded within the WFM platform. Agent Assist enables agents to manage ...

Explore the ways an AI-powered intranet can help IT reduce costs, simplify systems maintenance, and streamline governance while maintaining security and unifying people, knowledge, and technology ...

Additive's GenAI-native platform streamlines the repetitive, time-consuming task of ingesting and parsing pass-through entity documents ...

ArkCase's built-in automated workflows help standardize case processing by following a well-defined set of steps, streamlining FOIA/Legal and similar requests, and delivering efficiency gains ...

Arup Banerji is the Director of Global Knowledge at the World Bank Group, where he leads a transformative initiative to position knowledge as a strategic asset in addressing today’s most complex ...

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Mary Jane Carangal-San Jose is a Knowledge Management Specialist in the Asian Development Bank’s (ADB' s) Department of Communications and Knowledge Management. Jane has been engaged in knowledge ...