The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Encryption is a method of obfuscating a data file in such a way that the file can only be used when the recipient is in possession of the correct password or key to decrypt the data. It is currently ...

ITS Purchasing. To ensure cost-effective and secure IT purchasing, the University requires all IT items to be purchased through IT Services. This helps prevent duplication, enhances cybersecurity, ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

Open a shared mailbox. 1. Sign into your account on Outlook Web App (OWA).. 2. Click on the profile picture in the top right-hand corner and select Open another mailbox..... 3. When the Open another ...

It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam. IT Services has measures in place to block most junk email before it hits ...

Contact the university. Queen Mary University of London Mile End Road London E1 4NS +44 (0) 20 7882 5555 ...

Changes to Multi Factor Authentication (MFA) What's Changing? If you use an Authenticator app on your mobile phone to verify your identity when logging in to college systems from outside the college ...

Staff at Queen Mary are able to download the Microsoft Office Suite free for PC and Mac OS X to up to 5 personal devices. This includes the latest versions of Microsoft Word, Excel, Powerpoint, ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

SPSS Statistics is a software package used for statistical analysis. The software name stands for Statistical Package for the Social Sciences (SPSS), reflecting the original market, although the ...