Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...

Use this letter template to cancel a service that you agreed or paid for online, over the phone or by mail order. You can do this during the 14 day ‘cooling off’ period. It should help the trader ...

From 1 October 2024, employers must pass on all tips to their workers. This is because of a new law known as the ‘Tipping Act’. Tips include money given to employees by customers, as well as service ...

Salary £26,636.00 or £29,790.00 per annum (the higher salary is for advocates who have achieved the City and Guilds qualification in Independent Advocacy) Citizens Advice Sheffield provides a range of ...

Salary £26,636.00 or £29,790.00 per annum (the higher salary is for advocates who have achieved the City and Guilds qualification in Independent Advocacy) Salary £26,636.00 or £29,790.00 per annum ...

Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you. You must tell them it's essential to stick to this deadline. This is called 'making time of the ...

You can use this letter template to complain about faulty goods that have been supplied as part of a service such as building work or car repairs. It should help the trader understand your point of ...

It's a good idea to use an approved car garage for work on your car, such as a service, repair or MOT. These garages are all approved by the Motor Industry Code of Practice for Service and Repair.

If someone has shared revealing or intimate photos or videos of you, or is threatening to share them, this is a crime in Scotland. There are steps you can take. If you're not sure if what's happened ...

2. An option to reduce the service with no penalty after 3 months The above term(s) constitute an essential part of the contract and to date this has not been fulfilled. I am requesting your company ...

This question is about whether your condition makes it difficult for you to wash or bathe in a standard bath or shower that hasn’t been adapted in any way. It’s also about whether you use any aids or ...