Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies ...
Zendesk is acquiring Forethought to bolster its agentic AI chops with specialised and self-learning AI agents capable of managing complex customer service workflows.
Patched vulnerabilities in Ivanti Endpoint Manager and Cisco Catalyst SD-WAN are under attack, according to the US security agency, which added reporting requirements to its previous Cisco directive.
New data shows AI is accelerating incident response, reducing noise, and closing visibility gaps across increasingly complex IT environments ...
CISA warns of attacks on vulnerabilities in Ivanti Endpoint Manager, SolarWinds Web Help Desk, and other software.
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