BNP Paribas highlighted key takeaways, including agentic AI, growth outlook, and pricing, from its meetings with Salesforce, ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Salesforce warned users of an uptick in malicious activity targeting Experience Cloud customers with misconfigured user settings via an open source tool.

Salesforce warns that a threat campaign is exploiting overly permissive Experience Cloud guest configurations to harvest data from public portals. Salesforce is urging its customers to review their ...

Some customers have mishandled guest user configurations otherwise intended to allow third-party access to important — and sensitive — client data.

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on ...

Nitin Dangwal, a Competency Head - Salesforce at Cynoteck, is an experienced Salesforce professional... As a leading Customer Relationship Management (CRM) platform, Salesforce emerges as an ...

This language acknowledges a shift in how agentic AI capabilities – digital labor – is discussed and reflects Salesforce’s own pivot to the agentic enterprise, where people use AI agents to get work ...

Garuda Aerospace, a drone manufacturing company based in Chennai, has partnered with Salesforce to update its approach to managing customer data and internal operations as it expands its business.