The VA backed off that rule amid the backlash. But now, they have a new plan on how to heed Project 2025’s call to limit ...

The customer is always right. It's the first rule of customer service, one that often means "I'm sorry" is the de facto response if mistakes are made. But a new study published in the Journal of ...

Staff with the commission found tens of thousands of customers across Missouri had experienced billing and service issues. Complaints began to increase in April 2024 when Liberty implemented a new ...

It makes sense for companies and organizations to outsource key internet services, but with those services in the hands of a ...

A U.S. Postal Service letter carrier delivers mail to residences and businesses on Lark Street on Thursday in Albany. Albany ...

A Connecticut committee hearing concerning a bill that adds more responsible gambling practices brought out both sides of the argument.

A former U.S. Immigration and Customs Enforcement instructor responsible for educating new ICE officers on proper use of force told Congress Monday the agency's efforts to rapidly scale up its ranks ...

New Secret Service protective detail agents are about to get a wardrobe upgrade, courtesy of taxpayers. The Secret Service will soon offer each agent who graduates from protective detail training two ...

During a recent Statesboro City Council work session, city officials began outlining a potential path forward that could allow domestic septic waste to once again be accepted locally, addressing a ...

MT. MORRIS (WLUK) -- The Waushara County Sheriff's Office is investigating a woman's death in the Town of Mount Morris. Multi-county high-speed chase leads to 3 arrests, discovery of gun, drugs in ...

An HMRC troubleshooter is stepping in to lead an “urgent recovery plan” as the civil service pension scheme experiences difficulties, following the transfer to new supplier. There are now plans to add ...

NASHVILLE, TN (WSMV) - An unknown number of Nashville Electric Service customers are receiving text alerts claiming their power has been restored when they remain without electricity, adding confusion ...