SaaS model enables telecommunication providers to build and scale networks with reduced capital investment and operational complexity.

BlueCollar ( today announced the launch of its new AI-powered construction software built on NetSuite, giving contractors and construction businesses smarter tools to manage operations, finances, and ...

Endpoint protection and response platforms cover everything from AI-powered ransomware detection to insider risk monitoring.

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

The third quarter's EV tax credit rush proved a boon for EV manufacturers, and Rivian was no exception. The startup reported record revenue growth of 78% to $1.56 billion and an adjusted net loss of ...

BOSTON--(BUSINESS WIRE)--Tempo Software, the leader in Adaptive Strategic Portfolio Management (SPM), today announced the appointment of Tyler McNally as Chief Customer Officer. McNally will lead ...

OpenAI on Thursday announced it has acquired Software Applications Incorporated, a small company that developed a Mac product called Sky. All employees from Software Applications will join OpenAI.

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

Speaking with Design News at a media roundtable during the 2025 IAA Munich Mobility Show, Mercedes-Benz Chief Technology Officer Markus Schäfer discussed the company's technology roadmap, as the ...