Microsoft changes its mind and says that the sign-in changes that were announced for February will no longer be applied.

After receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...

HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...

Automaker Tesla has posted job advertisements on LinkedIn, seeking candidates for 13 roles based in Mumbai and Delhi. This ...

Welcome back to the Money blog. We've kicked off the week by exploring what it's like to be a teacher - and it's not all lovely long holidays. Elsewhere, a quarter of employers say they're planning to ...

Liverpool City Council is in the midst of a huge overhaul of its customer experience offerings, wanting to redesign services to reflect the residents’ needs, and improve their relationship with the ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

We believe CyberArk’s financial position is healthy. The firm ended 2024 with more than $840 million in cash and cash equivalents and no debt on its balance sheet. Along with strong cash reserves, the ...

Now in its second year, the event for customer-obsessed product teams, hosted by Dovetail, will feature industry leaders from Microsoft AI, Atlassian, OpenAI, and more as they discuss the latest ...

Artificial intelligence, and generative AI in particular, is top of mind for executives today, and banking leaders are no ...

Tech expert Kurt “CyberGuy" Knutsson says hackers are using Microsoft Teams for phishing, vishing and quishing via social ...