Microsoft's new sign in experience has a modern look and is designed to be used without a password.

Microsoft contractors are sending emails and making phone calls to customers behind the backs of partners in a bid to drive ...

How to Contact Delta Airlines Customer Service? Reaching Delta Airlines customer service is straightforward, with vario ...

How to Contact Expedia Customer Service? Getting in touch with Expedia customer service is simple, with multiple optio ...

Agentic AI is emerging as the next paradigm in AI evolution, though its definition varies based on how different companies ...

The Commonwealth Bank of Australia (CBA) is integrating generative AI across its operations to improve customer service, ...

Runnymede Borough Council has taken a major step forward in establishing its ‘Digital Layer’ by integrating the Jadu Digital ...

IBM's $28 billion software development division faced a common problem: outdated and time-consuming systems that were not adapted to changing global standards.

Mission to transform contact centres into customer experience centres sees new solutions for core collaboration platform ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

The struggle with traditional lead qualification is real. Manual processes are time-draining, and unqualified leads bleed ...

Microsoft said the campaign was now posing a ‘tangible threat’ to UK-based hospitality and travel organisations.