Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Tech expert Kurt “CyberGuy" Knutsson says hackers are using Microsoft Teams for phishing, vishing and quishing via social ...

How do I contact Microsoft customer service? The Microsoft Contact Us page will direct you to support depending on your needs. For example, global support numbers for Microsoft software are listed ...

Liverpool City Council is in the midst of a huge overhaul of its customer experience offerings, wanting to redesign services to reflect the residents’ needs, and improve their relationship with the ...

When we think of communication skills, we often focus on speaking and presenting and overlook one of the most essential aspects: listening.

Artificial intelligence, and generative AI in particular, is top of mind for executives today, and banking leaders are no ...

Now in its second year, the event for customer-obsessed product teams, hosted by Dovetail, will feature industry leaders from Microsoft AI, Atlassian, OpenAI, and more as they discuss the latest ...

We believe CyberArk’s financial position is healthy. The firm ended 2024 with more than $840 million in cash and cash equivalents and no debt on its balance sheet. Along with strong cash reserves, the ...

CallTower and Five9 to deliver seamless collaboration and customer experiences with Operator Connect for Microsoft Teams and leading contact center software. SALT LAKE CITY, UT, R ...

Lorikeet builds AI-powered agents to help companies process customer service tickets. But even its chief executive is wary of ...

How do I contact Microsoft customer service? Microsoft has a Contact Us page that will direct you to the proper support depending on what you need. For example, global support numbers for ...