Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

How do I contact Microsoft customer service? The Microsoft Contact Us page will direct you to support depending on your needs. For example, global support numbers for Microsoft software are listed ...

Liverpool City Council is in the midst of a huge overhaul of its customer experience offerings, wanting to redesign services to reflect the residents’ needs, and improve their relationship with the ...

When we think of communication skills, we often focus on speaking and presenting and overlook one of the most essential aspects: listening.

In this podcast, Motley Fool analyst David Meier and host Mary Long break down earnings from Alphabet and Palantir. Their topics include: Then, Motley Fool host Ricky Mulvey talks with television ...

Amazon is shutting down its Chime meeting and calling application on Feb. 20, 2026, and shifting to Zoom for internal use.

Organizational and workforce adjustments are a necessary and regular part of managing our business,' a Microsoft spokesperson tells CRN. Posts on LinkedIn by former Microsoft employees have been ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

For immediate assistance, calling Expedia Customer Service at 1 (844) 987-7103 is the most reliable option to connect with an ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

The Parnassus Value Equity Fund returned -1.48% (net) for Q4 2024, outperforming the Russell 1000 Value Index’s -1.98%. Click ...