Vijayawada: As part of efforts to significantly reduce maternal and infant mortality, the health and family welfare ...

Businesses are moving beyond traditional IVR systems to autonomous voice AI, which handles entire conversations and resolves ...

For the 70th year in a row, NORAD is tracking Santa as he makes his trip across the globe, delivering presents to all the ...

It's the 70th anniversary of tracking Santa's journey across the world for Christmas. WASHINGTON — For the last seven decades ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

An A.I.-powered avatar platform aims to restore speech, identity and dignity for people living with ALS and paralysis.

When Denny Lawrence talks about the future of HVAC troubleshooting at Comfort Systems USA, he doesn’t dodge the hard truth: “We were losing a lot of intrinsic knowledge to the ‘silver tsunami’ and ...

The discovery of cosmic microwave background radiation at Bell Labs provided key evidence for the Big Bang Theory, showcasing how noise can be transformed into valuable knowledge. Modern power grids ...

Whether you’re selling deep-sea fishing equipment or vegan dog treats, managing customer calls is critical for any growing business. Interactive voice response (IVR) technology offers a solution that ...

Prosper AI Inc., a company building voice-enabled artificial intelligence agents purpose-built for healthcare, said today it raised $5 million in seed funding to support front- and back-office ...

While it’s still the early days, voice AI is one area where artificial intelligence promises cost savings and service improvements. Deepgram is a decade-old company that quickly saw AI’s potential in ...