Consumer confidence readings paint a much weaker picture than is suggested by spending data. This likely reflects the bifurcation story whereby spending is being driven by a relatively small cohort of ...

Transparency is supposed to build trust. But as companies rush to open the black box of artificial intelligence and explain how it works to customers, many are discovering a surprising truth: You can ...

Unusual, a startup that focuses on changing how artificial intelligence models talk about brands, today announced it has raised $3.6 million in early-stage funding. Investors in the round included ...

WASHINGTON, Dec 23 (Reuters) - The U.S. economy grew at its fastest pace in two years in the third quarter, fueled by robust consumer spending and a sharp rebound in exports, though momentum appears ...

Trend reports point to fiber becoming one of 2026’s biggest dietary fixations, driven by gut-health and GLP-1 interest. Consumers are shifting back toward authentic, less-processed red meat as ...

Ford is ending production of the fully-electric F-150 Lightning as part of a broader companywide shakeup of its electric vehicle plans, the company announced Monday. In its place, Ford will sell ...

What is called the "K-shaped economy," with stress on lower-income consumers leading to significant cutbacks while the wealthier continue to spend, is a key concern among companies. However, even ...

Strong customer sentiment doesn't always translate to strong execution, and that gap can erode market share and brand trust. Consistent, measurable execution is what sustains brand reputation and ...

More than half of North Americans have lost trust in a company that delivers a poor experience or unclear communication "Customer communications aren't just touchpoints — they're the heartbeat of the ...

“Consumers across all five regions predominantly perceive the greatest benefits from innovations in ‘Digital Communication,’ followed by ‘Food and Nutrition,’ ‘Household Appliances,’ and ‘Computer ...