Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...

Birmingham Airport (BHX) launches a new tech-driven programme of developments designed to transform the passenger experience.

Alibaba BABA expects a higher cloud growth rate over the next few quarters. The penetration rate of Quanzhantui, or QZT, a marketing tool that boosts customer management revenue, or CMR, continued to ...

Millions of Pokémon TCG fans were caught in a digital queue on the official Pokémon Center website, hoping to snag the delayed Phantasmal Flames set as soon as pre-orders opened - only to discover ...

Cloudflare is the latest company impacted in a recent string of Salesloft Drift breaches, part of a supply-chain attack disclosed last week. The internet giant revealed on Tuesday that the attackers ...

A comprehensive queueing system built with Next.js, TypeScript, Tailwind CSS, shadcn/ui, and MySQL. The system provides efficient queue management for better customer service across multiple service ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Supply chains have typically been quiet enablers, optimized for cost, consistency, and scale. But in today’s volatile world, supply chains must no longer be designed solely for efficiency; they must ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced it was rated Exemplary and named a Leader in the 2025 ISG Buyers Guide™ for Customer Experience ...

Work management platform Asana is warning users of its new Model Context Protocol (MCP) feature that a flaw in its implementation potentially led to data exposure from their instances to other users ...