FPJ: How has Zoom’s strategy in the India SAARC region evolved since its entry in 2019, considering the rapidly changing ...

Michigan State University Federal Credit Union avoided $2.57 million in fraud exposure through blocking AI deepfake fraud calls with Pinpoint products.

3. Timeliness and currency: Outdated information undermines AI performance. In fast-changing fields, models that rely on ...

Ahead of the final days of the year, Metro has announced its operating schedule for Christmas and New Year’s. Metro services will operate Dec. 24 and 25 and Dec. 31 and Jan. 1, with schedule ...

Closed noon Wednesday through Friday. Chesapeake, Hampton, James City County, Newport News, Norfolk, Poquoson, Virginia Beach, Williamsburg, York County: Closed Wednesday through Friday. Schools ...

A Muslim man who worked in a San Francisco city customer service call center should get his job back, because the city violated his religious rights when it fired him for refusing to receive a COVID ...

A METRO bus driver was detained after allegedly stabbing a customer during a physical altercation in the Greenspoint area on ...

Texas employers reported 27,188 layoffs in 2025. A handful of major cuts—led by Tyson, FedEx, Chewy, TTEC and Southwest—drove ...

Kahuna Labs Co-founder and CEO Sanjeev Gupta said, “I am absolutely thrilled to welcome Judith Platz to Kahuna Labs. Judith has been at the center of the most important shifts in customer support over ...

Darren Nadin, head of U.S. customer assistance at TD, has worked with talent in the Phoenix market for many years, and he’s seen those relationships extend far and wide with the expansion of the ...

VDOT has updated its road work and maintenance schedule for the coming two weeks, encompassing the Christmas and New Year’s ...

Alight faces declining revenue, customer losses, weak 33% gross margins, heavy debt, and limited reinvestment capacity. Check out why ALIT stock is a sell.