Though plans aren't currently in place for St. Lawrence County to take over dispatching duties for the city of Ogdensburg, county Legislator Jim Reagen wants to revisit the topic.

TRAVERSE CITY — Grand Traverse County commissioners on Wednesday unanimously approved a $359,457 contract to replace the county’s 911 call-handling phone system, which officials say has become so ...

The Mooresville Police Department has launched its Drone First Responder program to provide faster aerial coverage during ...

In the transition to the more modern emergency operator system, California has spent nearly $850 million, to date ...

From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

On the 58th anniversary of the first 911 call, Monroe County 911 Director April White explains how technology has evolved from handwritten logs to real-time video assistance, while sharing tips for ...

An ordinance passed early this month by City Councilmembers will open the door for Police to invest significant resources into key technology and software systems utilized ...

From a robot dog to artificial intelligence, the Cherokee Nation Marshal Service is embracing new technologies to improve ...

WARSAW — The numbers show the Wyoming County Sheriff’s Office was busier in 2025 than it had been 12 months before. The Computer-Aided Dispatch system logged 11,345 calls in 2025, compared to 10,592 ...

Emergency response coordination across the city of Bryan and Brazos County is set for a major upgrade after Bryan City Council approved a partnership with county officials and area emergency services ...

King County’s main 911 hub is poised to change how it handles some behavioral health emergencies after a county audit called out gaps in how calls are routed. The King County Sheriff’s Office ...

Numerous suppliers provide systems that have color-changing lights, ramping audible tones, and text-to-speech readouts, among other tools, to provide means to minimize ...