A call center worker snaps at an angry customer. A frustrated employee takes their story to social media. A marketing team wastes a day going in circles with confusing emails. A retail worker offends ...
Training an entire team on communication skills is a special opportunity to make a tangible impact. Trouble is, it’s hard to get all team members in the same room at the same time with a communication ...
Wendy Levinson ( [email protected]) is the Sir John and Lady Eaton Professor and Chair of the Department of Medicine at the University of Toronto, in Ontario. Cara S. Lesser is the director of ...
A New Quality Standard: The Integration of Psychosocial Care Into Routine Cancer Care Extensive literature review including meta-analyses of trials, conceptual models, techniques, and potential ...
Health professionals lack confidence in end-of-life care issues, particularly in communicating with dying patients and their families. University Hospitals Coventry and Warwickshire Trust set up a two ...
A New Quality Standard: The Integration of Psychosocial Care Into Routine Cancer Care Extensive literature review including meta-analyses of trials, conceptual models, techniques, and potential ...
Results that may be inaccessible to you are currently showing.
Hide inaccessible results
Feedback