Scammers are targeting email inboxes in a sophisticated phishing scheme that impersonates multiple businesses by using ...

ISG has distributed surveys to more than 90 contact center service providers serving the global market. Working in collaboration with ISG's global advisors, the research team will produce three ...

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After its release, the new RTX 50 series graphics cards have repeatedly become the heroes of sad news. They include power ...

There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

Discover if Lambers EA is the right choice for your EA exam prep. Weigh its pros and cons to while reading the full review now!

The iGaming market has grown exponentially in recent years. With the fierce competition, user experience (UX) is one of the ...

In recent years, we've been seeing more and more QR codes as substitutes for printed menus—and worse, sometimes they require you to order online while in a sit-down restaurant.

At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

UPS (NYSE: UPS) today announced that it has entered into a definitive agreement to acquire Andlauer Healthcare Group Inc. (TSX: AND) (“AHG”), a leading North American supply chain management company ...