Customer expectations continue to evolve, and technology-based strategies must focus on their needs and preferences.

By leveraging vast amounts of data from multiple sources, insurers can analyze customer behaviors and risk factors in real ...

Angela Abbott has spent over 20 years in the billing and payments industry and has dedicated more than half of that time to ...

Catastrophes significantly increase claim volume and severity, resulting in extended claims cycles and frustrated ...

NASA, Munich Re, The Institutes and others share insights on tech like Earth Observation and Gen AI at ClimateTech Connect ...

Nationwide announced Jen Kyung as lead of its new Property and Casualty Business Performance Office. Kyung, who was most ...

From President Trump's spending cuts impacting government headcounts to widespread return-to-office mandates, hiring managers ...

The agency is offering buyouts and early retirement incentives for employees, with layoffs possible if targets aren't met, as ...

A positive work culture and flexibility are two factors attracting Gen Z to insurance agencies, according to a new report ...

Prioritizing comprehensive healthcare, financial wellness, flexible work policies, mental health support and virtual care ...

Multi-factor authentication is a powerful security measure, but for independent insurance agents, it can disrupt workflows ...

AB 226, a borrowing mechanism bill passed by the state assembly, allows bond issues supporting the homeowners insurer of last ...