With hospitals, care homes and dental practices all facing difficult economic conditions, those tasked with procuring items ...

The UK’s local government sector can free up much-needed cash by tackling the way it buys everyday items used in the world of ...

Trust is an essential ingredient for any third-sector organisation, and that means having clear accountability when it comes ...

AI processes may not be the headline-makers, but they’re the backbone of how organisations create value, manage risk, and ...

There are powerful opportunities for service workers and AI to develop a two-way relationship in an era reshaping customer ...

The gap between AI's evolution and regulatory frameworks isn’t a reason to delay action: it is precisely why organisations ...

For all the advances in chat, email and bots, people turn to voice when it really matters, whether frustrated, confused or in ...

Alex Gkiouros at DoiT examines how organisations can apply FinOps 3.0 principles to underpin a successful AI strategy Last month, the next major compliance deadline under the EU AI Act came into ...

Dynamic pricing is under scrutiny again, with customers accusing companies of behaving unfairly by adjusting prices in real ...