Improving ease of doing business is key to increasing CSAT. By simplifying processes and encouraging collaboration, you can ...

Louise Donnery, senior content marketing manager at Clio EMEA, explores how sole practitioners and small firms can improve client relations.

Explore the top CRM solutions with project management. Learn how to streamline client relationships and task management in ...

The management of Access Bank Plc has organized a one-day customer engagement forum to discuss and enlighten customers on the ...

Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, ...

Too often, sales and service functions operate in silos, leading to inefficiencies, missed opportunities and a fragmented ...

Microsoft will let companies create their own self-governing AI agents, starting next month. TakeAway Points: Beginning next ...

PUC Bhd's subsidiary Presto Technology Sdn Bhd has secured a RM10mil contract from non-profit organisation Green Growth Asia ...

Shop management system Tekmetric is partnering with auto shop CRM Shopgenie to provide an an all-in-one comprehensive auto ...

Management tools in the business world are not just mere conveniences but the nucleus for streamlined operations and higher ...

CRM systems enable businesses to gain a 360-degree view of their customers, understand their needs, and tailor their offerings accordingly. The global CRM market is projected to reach a colossal ...