New features let employees to focus on creativity, conversation, and addressing complex client needs.

It is expected to help employees answer client queries faster. Bank of America (BofA) has launched Ask Global Payments Solutions (AskGPS), a generative AI solution that enables employees to pose ...

The bank added an AI assistant to improve business payment tools, a move that comes at the same time that Citigroup and ...

Bank of America expects to save tens of thousands of employee hours through a generative artificial intelligence (GenAI) assistant in its Global Payments Solutions (GPS) division. The assistant, known ...

On Tuesday, Bank of America (NYSE:BAC) said it has rolled out a generative AI tool to support its Global Payments Solutions ...

Bank of America has rolled out an AI assistant to help staff deal with complex queries from institutional users of its Global Payments Solutions product.

Bank of America is using generative AI to transform how its Global Payments Solutions ("GPS") team serves the company's more than 40,000 business clients worldwide. The newly launched Ask Global ...

Jessica Brady, 27, heartbreakingly died of cancer in December 2020, after twenty appointments at her GP surgery failed to diagnose her.