If nearly half of your customers were irritated by a business practice, would you treat it as urgent? Customer satisfaction is a key driver of financial performance, yet many companies in service ...

Sean McCowan carries the burden on his wrist. The number of days — 14,219 — etched in silver on a bracelet. A constant reminder of the agonizing, 39-year wait between the December 1983 murder of his ...

Welcome to Snyder's Soapbox! Here, I pontificate about matters related to Major League Baseball on a weekly basis. Some of the topics will be pressing matters, some might seem insignificant in the ...

Microsoft's January security updates for Windows 11 also appear to be disrupting Outlook. Microsoft is investigating problems with POP mail accounts. The security updates that Microsoft released on ...

Destroyed Beehives will drop valuable items such as Honeycomb Stone and Honey Coral, so make sure to pick them up! Optionally, you can use your Royal Watering Can to remove the spilled honey around ...

Microsoft released several Windows updates over the weekend. They partially fix issues with the security patches from the January Patch Day. Additionally, Microsoft is beginning to replace Windows' ...