Travelers looking to maximize satisfaction should pay attention to the latest J.D. Power study. Southwest leads economy class ...

Delta Air Lines Is Getting Rid of Basic Economy. According to Time Out, starting Oct. 1, Delta Air Lines will discontinue its ...

JetBlue adds nonstop summer routes to Madrid and Edinburgh from Boston, expanding its European network and aiming to make ...

When I booked an international JetBlue flight in basic economy, I was upgraded to an EvenMore premium economy seat with extra ...

These are our favorite premium economy products for when coach isn't cutting it, but business class is off the table.

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

JetBlue Airways (NASDAQ: JBLU) took to the sky in 2000 to great fanfare, offering a modernized take on the flying experience that ... investor concerns about the economy grow.

Both JetBlue and Delta made an impressive showing across the premium segments, too. Delta snagged the top spot in the premium economy category ... passengers that did experience a problem with ...

Airline staff also proved to be crucial to satisfaction, with a nine-point increase for those experiencing a positive experience while flying in economy ... showed that JetBlue Airlines has ...

JetBlue ranked highest for business ... longer-term success will be how well they manage economic headwinds without compromising on customer experience.” Still, some airlines are seen more ...

“But it’s clear that market dynamics are changing and will likely affect passenger experience ... the top spot for economy passenger satisfaction, besting second place JetBlue and third ...