Startek®, a digital-first global customer experience (CX) solutions provider, is proud to announce that it has been named a ...

The firm’s 2021 spinoff of Technip Energies (representing the firm’s onshore E&C business) transformed TechnipFMC into a pure-play technology and service provider for the offshore market. TechnipFMC ...

Customers in Massachusetts slammed with very old bills from utility companies, despite state regulations to prevent it.

GNA- “Gartner 2023” says that Cloud computing has become the backbone of digital transformation. Some 90 percent of ...

There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

Last week we highlighted CSX’s battle to overcome significant flooding in Tennessee and Kentucky, due to storms from April ...

Chrysler is recalling more than 58,000 vehicles because of rear camera issues, according to the National Highway Traffic ...

Local painting contractor Porcupine Paint launches new website, offering premium residential and commercial services across ...

Despite AI's growing role in daily life, its time saving capabilities are not helping reduce customer service wait times, with Indian consumers spending 15 billion hours waiting on hold in the ...

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Investopedia / Crea Taylor A customer is an entity that buys goods or services. A customer is an individual or business that purchases a company's goods or services. Customers are important ...

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