You call customer service to help solve an issue. Then an annoying AI bot wastes your time and leads you in circles. Next ...

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The ...

ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and customer-focused strategies.

A handful of bills signed into law by Gov. Gavin Newsom are set to take effect in the new year. The 2026 slate of new ...

Many people will be shocked when they discover the intricate rules — and lack of supporting paperwork — when filing 2025 federal income tax returns.

California's new Assembly Bill 578 seeks to enhance consumer protection in food delivery, requiring transparency, human ...

ST. PETE, Fla. — In an effort to offset minimum-wage increases and rising food costs, a St. Pete restaurant group is doing away with traditional tips and instead adding a 20% service charge to every ...

Lynn Mosher’s ring, given to her by her husband who died 10 years ago, went missing while on a trip from Sacramento to ...

On Monday, the BC Ferries website has been waitlisting people trying to reserve space on sailings, with current wait times ...

Protect your crypto with our essential wallet safety tips. Learn how to secure private keys, avoid hacks, and keep your funds ...

With these simple ordering hacks for Papa John's, you will not only save a bunch of money, but you will also get the biggest ...