Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

Jeremy Soileau boosts Bolton Auto Group’s customer satisfaction with transparency, mobile service, tech, and servant ...

Contact centre specialist, ResQ, is creating 50 jobs at its Seaham site, with plans for up to 150 more early next year after ...

The aviation industry’s most prestigious awards have been announced, revealing which airlines consistently deliver ...

Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...

Melbourne will be the location for one of just seven warehouse facilities for Chinese brand GAC, as the company commits to customer service and aftersales care.

A new report found governance gaps, a lack of training and fear of risks as key reasons for the nation's slow uptake of ...

The 54 winning counties in this year’s survey are incorporating community feedback into their plans, ensuring responsible AI use, maturing their data programs and navigating challenges without ...

Onsite LLM deployment isn't cheap, but there are many reasons to it beats a third-party service Running large language models ...

It isn't just hype – learn how security integrators are already using it to handle service requests, reduce truck rolls, and ...

The Marquie Group, Inc. ('TMGI” or the 'Company”) (OTCID:TMGI) today publicly announced that its subsidiary, Apache Creek Golf Club, one of Arizona’s premier true desert golf destinations, has ...