News

Live mariachi notes and refreshments marked the opening Tuesday of a North Las Vegas facility staffed by multilingual staff ...
CALL Insider Newsletter 2nd QTR 2025 [PDF - 13.7 MB] In this latest issue, you will find the latest CALL publications, ...
OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...
Welcome to Bloomberg Law’s Wake Up Call, a daily rundown of the top news for lawyers, law firms, and in-house counsel. Retired Suffolk University law professor Dwight Golann is using AI-powered ...
Kids Hub Child Advocacy Center has served seven counties in Mississippi for 10 years now, bringing together all of the resources needed to advocate for juvenile victims of abuse. Center leaders ...
AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI call center ... or assist with training and ...
CALL CENTER TRAINING: From left, Michelle Myers of Pink Callers, Angie Snow of Snow Business Coaching, and Erica Leonor of The Amzi Group are among those involved in the CSR Academy's live training ...
instructors in a control room added thunderstorms and heavy fog. The crew also had to navigate cargo ships, jet skis and a close call with another vessel that crept up on the port side.
The Atlanta Public Safety Training Center aims to modernize training for police and fire departments, fostering collaboration and improving emergency response. The facility has faced significant ...
Rob Gronkowski was on hand Tuesday to help unveil a new weight room and fitness center at Woodland Hills High School. Woodland Hills is known for its football program and sending players to the ...
Animal rights activists aiming to force the closure of the Oregon National Primate Research Center wrote to the U.S. Department of Government Efficiency this week urging it to cut funding for the ...
The center, located on St. Croix’s Albert A. Sheen Campus, boasts a range of training rooms and classrooms as well as surgical virtual reality simulators, in- and outpatient rooms, an operating room ...