London-based artificial intelligence startup PolyAI Ltd. said today it has raised $86 million in late-stage funding at a $750 ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

The Cincinnati Museum Center is helping to recognize and honor local first responders.As part of National First Responders Day, the museum is offering free admission for police, firefighters and EMTs ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

There’s good news and bad news for those whose blood pressure shoots up when a call center directs you to a chatbot without even the possibility of first conversing with a human. First, the bad: the ...

A new feature for iPhones screens calls, similar to a technology available for Android users. Here’s how to activate it. By Brian X. Chen Brian X. Chen is The Times’s lead consumer technology writer ...

GameSpot may get a commission from retail offers. Call of Duty: Next, Activision's annual Call of Duty reveal event, is coming today, September 30, promising news and updates on Black Ops 7's ...

Good day, and welcome to the Constellation Software Inc. Conference Call and Webcast. [Operator Instructions]. Please note this event is being recorded. I would now like to turn the conference over to ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

*** special announcement from the Heinz History Center as the museum begins planning for expansion which would include new galleries, exhibits, and auditorium, classrooms, *** new cafe, and *** ...