When that delivery on your doorstep turns out to be a dud, sending that merchandise packing can be a real pain.

Companies face a multifaceted balancing act of controlling costs, stopping fraud and maintaining engagement and flexibility ...

A lot of people have been making returns and exchanges after Christmas. Here's how to do some from 14 popular stores and ...

The Pokemon anime has been around for a long time. As such, it's worth considering which seasons are the best of the bunch.

This year, returns are expected to amount to 17% of all merchandise sales ... Nearly two-thirds of consumers now buy multiple sizes or colors, some of which they then send back, a practice ...

Participants became less willing to buy anything from the fictional retailer ... now charge their customers fees when they return merchandise. However, research shows that customers value ...

The bankruptcy filing affects Channel Control Merchants LLC, the parent company of Dirt Cheap, Treasure Hunt and Dirt Cheap Building Supplies. The company, which was founded in Hattiesburg, listed ...