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As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Sandra Addo's $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her ...

Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

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Amazon is expanding its AI-powered digital assistant Alexa+ with new capabilities. The company announced on Thursday that ...

Amazon's huge voice assistant upgrade is conversational, connected and well-suited for Prime users. I enjoy it, but still ...

Amazon's AI-powered Alexa+ has improved smart home controls and conversation abilities, but the Alexa app is still buggy.

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