Replacing frontline service staff is the inevitable next step in automation for a consumer well-primed for service by machine ...

Uber has announced that travelers will now have a phone-free way to call a rideshare, evoking a pre-Uber, taxi-dominated era. The firm said Tuesday it will install kiosks, at an unspecified date, that ...

Disruptions continue as more flights are cancelled Friday; normalcy expected by Feb 10 Passengers line up at an Indigo Airlines kiosk at the Kempegowda International Airport. Latest reports indicate ...

India’s latest aviation fiasco—about 3,000 flights cancelled since last week—has exposed the ill effects of leaving two-thirds of a fast-growing market in the hands of a single player and allowing it ...

NEW DELHI: Chaos gripped Indian airports on Thursday (Dec 4) after the country's biggest airline IndiGo cancelled over 1,200 flights, stranding thousands of passengers. The company blamed the ...

The ordeal for IndiGo passengers continued on Saturday as over 500 flights were cancelled with Bengaluru airport being the worst affected. The ministry of civil aviation has directed the IndiGo ...

Air travel across India has been in chaos in the past week after the country’s largest airline, IndiGo, cancelled thousands of flights since December 2, stranding thousands of passengers at airports ...

On the evening of Dec. 2, just three days before India’s largest airline would lose control of its operations, IndiGo executives spotted a technology glitch that was delaying late-night check-ins — a ...

In letter to DGCA, association raises objections to ‘selective dispensations’ to airline New Delhi: The Airline Pilots’ Association of India (ALPA India) on Friday wrote to the Directorate General of ...

Passengers wait outside the IndiGo Airlines kiosk at the Kempegowda International Airport in Bengaluru on Dec 6. IndiGo’s operational chaos continued into its sixth day on Sunday, leaving thousands of ...

Only passengers with checked baggage or in special categories will be allowed to check in at Vietnam Airlines counters starting Dec. 1 under a government directive aimed at improving customers' ...

NEW DELHI/BENGALURU – Mr Veerabhadraya Gurupadayya’s first-ever flight experience was supposed to take him to his son’s wedding on the evening of Dec 5. Instead, the 75-year-old went hungry for the ...