A third new AI agent—called the Otter SDR Agent (short for sales development representative)—can be embedded into websites to conduct interactive live demos of products. The goal is to give ...

software providers with its Sales Development and Sales Chat agents. Brent Hayward, Salesforce’s head of competitive intelligence, told CRN in an interview that the vendor is positioning itself ...

'They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' says Jared Spataro, Microsoft CMO for AI at work. Microsoft appears to ...