The Met Police says it handled 2.2m 999 calls in the last year, but only 15% needed "an immediate dispatch" In the last year, ...

Shocking figures released today show just 15 per cent of 999 calls made to the Met Police are genuine emergencies, as ...

The force has said the calls, which totalled 1.87m between July 2024 and July 2025, took up valuable call handler time and ...

Only 15 per cent of 999 calls made to the Metropolitan Police Service (MPS) are genuine emergencies, according to latest data.

A 999 caller rang the police to complain about a missing takeaway order. In audio shared by the Metropolitan Police on Monday ...

Emergency call handlers at Greater Manchester Police are being recognised during International Control Room Week ...

Two French policemen, aged 23 and 35, have been charged over the alleged rape of a 26-year-old woman while she was in custody ...

Dorset Police celebrates its contact management team during International Control Room Week, highlighting 999 call handling, ...

A four-year-old girl whose parents had taught her to call 999 in an emergency was able to seek help when her mum collapsed at home. The brave child dialled 999 when her mum lost consciousness at their ...

A man repeatedly called 999 and screamed abuse at call handlers over a three-hour period. On Sunday, October 19, call handlers in the Cheshire Police Force Control Centre received a phone call from a ...

AN INCREDIBLE four-year-old girl from the Cotswolds bravely called 999 after her pregnant mother collapsed at home.