Nikki Martin is a six-year veteran 911 dispatcher for the Lane County Sheriff's Office who works holidays. Dispatchers handle ...

Briana Fair, a mental health clinician with the San Mateo Police Department, received a dozen voicemails from the same ...

To help residents living in flood-prone areas, the San Francisco Department of Public Works has been providing free sandbags ...

Briana Fair, a mental health clinician with the San Mateo Police Department, received a dozen voicemails from the same distressed caller over a single weekend this month.

Dallas' police chief has said that the city might take part in a drone as first responder program as the department explores ...

Dallas' police chief is pitching a "drone first responder" program as a means to cut down 911 call response times, ...

Two years ago, Esther Sanon - then an 18-year-old Broward high school senior - met up with Jason Sapp, a man more than twice her age that she had connected with online months before.

Denver City Council approved a $30 million contract Monday night with Urban Alchemy to operate the city's troubled Quebec Street homeless shelter, despite significant reservations from several council ...

Newly released audio from a 911 call reveals the moment a nervously giggling Pennsylvania McDonald’s manager reported that alleged United Healthcare assassin Luigi Mangione might be in the restaurant.

UPDATE: This story has been updated to include information that the family used an EpiPen when the child’s allergic reaction began. CHESAPEAKE, Va. (WAVY) — For the father of a 10-year-old girl having ...

KYLE, Texas — A Hays County 911 dispatcher is being hailed a hero for staying calm during a harrowing early‑morning emergency that helped save a man’s life. At about 2:30 a.m. on Aug. 19, Hays County ...

VOLUSIA COUNTY, Fla. – Inside Volusia County’s 911 communications center, a new voice is answering the phones and it’s not human. “Ava,” short for Automated Virtual Agent, is an artificial ...