With a hands-on leadership style, Tyler Makeig emphasizes quality, team culture, and continuous improvement, ensuring high ...

Recognized as the driving force behind his shop's overall success, he meticulously follows OEM repair procedures and their ...

“So, to have somebody new come in [to your shop] in an entry-level position and be seen as the person who just does prep work ...

According to the Insurance Institute for Highway Safety (IIHS), even slight misalignment of sensors can impair safety system ...

Saint-Gobain Abrasives has released its new Norton Vented Paint Cup System, featuring an advanced design including a ...

Cassaundra Croel brings 18+ years of consulting and project management experience to DRIVE. Educated in Management and ...

In this Q&A with FenderBender, Anthony McNee explains why he built his own estimating tool and how it improves the efficiency, accuracy, and consistency of collision repair ...

Jon Sommers proved to be an exceptional leader as he took a struggling shop and turned around its performance.

AkzoNobel's Jim Lovejoy says it's time for shops to stop being order takers and proactively sell their services to get cars in the door.

With the right mindset and knowledge, we find that the "diamonds" we seek are already inside the walls of our shops.

“There are opportunities for you as an employer to help out after; you can be a reference,” Jones says. “You can help them find a job. You can give them a stipend of some sort. There are a lot of ...

Collision repair is traditionally viewed as a male-dominated field, but women can contribute and thrive at every level from the shop floor to management.