Blue jeans, insurance, meditation classes: No matter what you sell, you’re selling customer experience. A recent Gartner report found that more than two-thirds of companies compete mostly on the basis ...

Leaders can use this framework to convert local identity into repeatable value—without falling into heritage marketing, soft ...

It is undeniable that B2B marketplaces are changing the way that industries operate. Traditional linear supply chains are being replaced by intricate value webs that are built on relationships with ...

Increasing economic policy uncertainty — spurred by strategic alliances such as the Indo-Pacific Economic Framework — is reducing investment through global value chains and impacting businesses across ...

Your supply chain is most likely an instrumental part of your business’s unique value proposition. While they have been vital for many years, their significance has grown even further recently.