An Uber customer has been banned from the ride-share app after going full Karen and berating a driver in an explosive, racist outburst Wednesday morning. A witness managed to capture the scene on ...

Uber is a great service, but only when it works. If you’ve ever messed up a payment, attempted to get a refund, or taken the wrong Uber ride, then you probably know how messy Uber’s customer service ...

Joan Ryan says all she wanted was to talk to a human being at Uber customer service. After her son was left stranded in Fairfax in September following an account issue, Ryan says she tried to initiate ...