Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...

Online Video Conference Webinar Call With Team Scheduling is the backbone of a health care organization, yet many practices use scheduling systems that rely heavily on manual, analog operations like ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Six out of ten patients find that online scheduling tools are too complex to navigate. As a result, patients schedule the wrong type of appointment, seek care elsewhere, or forgo care entirely. At the ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

After months of delay, one wife refused to drive her husband to a colonoscopy he inconveniently scheduled right before the ...

Why does my doctor's appointment feel so rushed? Are there enough doctors? What are the incentives that drive doctors to see a lot of patients? Who is to blame?