This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

Visitors to the Harold B. Lee Library at Brigham Young University may have noticed the recent appearance of the color red as student employees promote the value of reference desks with the slogan ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

A new question has been popping up for the Rochester Public Library’s reference desk. Could the water leak that damaged much of the second floor point to a way to engage more library users? "Having ...