I have been a customer of Office Depot for over 20 years. In that time the service has been dependable. Since the store in Houma Louisiana was closed our supplies are shipped from other cities.

“The Viking customer is a ‘higher touch’ customer,” Levine says. because Viking customers generally require more in the way of service, with personalized attention from call center reps, Office Depot ...

Checks totaling $34.29 million have been sent to Office Depot customers to settle Federal Trade Commission allegations that the Boca Raton-based company ran a computer repair scam.

Office Depot Inc. says it's closing its Bristol customer service center as part of its merger with Office Max Inc., laying off about 140 people.

While Office Depot experiments with Best Buy's Geek Squad, competing office supply retailer offers in-house service.

How companies like Office Depot and Overstock have been converting their customer service and customer support to messaging via a solution from Quiq, a startup in Bozeman, Montana. An interview ...