The retirement services chatbot is designed to answer easy questions to free up call center resources for more complex inquiries.

The retirement services chatbot is designed to answer easy questions to free up call center resources for more complex inquiries.

Federal employees should consider a few questions when applying for OPM disability retirement.

The Office of Personnel Management will take another look at the modernization of its benefits and retirement IT systems — an effort that's been underway without much success for the better part of ...

Federal employees are increasingly applying for OPM disability retirement due to reduced telework options, low morale, and changing government policies.

The Office of Personnel Management released its final ruling on phased retirement Thursday, allowing federal employees with decades of service under their belts to work part time while accruing ...

OPM director says he’s focused on finding efficiencies in some of the agency’s most critical areas, including the retirement ...

The Office of Personnel Management made some of its best progress at reducing the number of pending retirement applications from federal workers last year, reducing the backlog by 34% in 2023 and ...

Every Day, 24K Federal Retirees Reach a Busy Signal on OPM's Toll-Free Line Callers often reach busy signals or are ignored, report finds.

OPM began an automated processing program in 1987. "Despite 8 years of work, the program was at high risk of failure," said a Government Accountability Office report.

The federal government still processes retirement applications manually in a Pennsylvania limestone mine, a system Elon Musk criticized as outdated and inefficient.

For more than two decades, the OPM has been trying to modernize retirement planning for federal employees. But despite some serious efforts, "the agency's retirement modernization initiative ...