Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Audio and video calls to others who are using MS Teams are available using the MS Teams Call app. Webex does not have Instant Messaging (IM) or chat room services. If you have a Jabber chat room you ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

Breakthrough enables enterprise professionals to place WhatsApp voice calls for the first time, building on LeapXpert's award-winning Microsoft Teams integration NEW YORK, Sept. 29, 2025 /PRNewswire/ ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

SAN FRANCISCO--(BUSINESS WIRE)--There’s a shift in the way Microsoft Teams users communicate, and Clerk Chat, a leading conversational messaging platform, is at the forefront of this technological ...

What’s worse, being stuck in traffic or on another interminable Microsoft Teams call? ¿Por qué no los dos? Mercedes is teaming up with Microsoft to allow you to take Teams calls while on the go — and ...

In today’s Tech Bytes, Mercedes-Benz will soon let you join a Microsoft Teams call while driving. A built-in camera will be available in some upcoming models, enabling video conferencing while the car ...

Microsoft announced that security administrators will soon be able to block external users from sending messages, calls, or meeting invitations to members of their organization via Teams.

Major Microsoft Teams Performance Update Rolling Out in January 2026 Your email has been sent Microsoft is splitting the Teams calling stack into a new background process on Windows to cut launch ...

Imagine a workplace where your team juggles between emails, instant messages, and external SMS platforms just to stay connected. It’s not only inefficient but also prone to miscommunication and delays ...