Speed is the McDonald’s fixation, with drive-thru times reduced by 20 seconds in 2019 and another 30 in 2020. Employees target under 3.5-minute orders, under pressure from local competitors and ...

Philadelphia police are investigating after a man robbed a McDonald's through its drive-thru window on Friday night.

A Michigan jury found Shaneka Torres guilty of shooting up a McDonald’s drive-thru window because employees at the fast-food chain twice forgot to add bacon to her cheeseburger order, the New ...

A family identified 7-year-old Jaslyn Adams as the young girl killed after a shooting in a McDonald's drive-thru in Homan Square on Chicago's West Side Sunday. A 29-year-old man was also seriously ...

Despite early glitches, the chains are eager to identify how AI can help smooth operations - but it's not always a one-size-fits-all affair.

A woman who fired a handgun at a McDonald's drive-thru after they served her cheeseburger without bacon was convicted today, March 26.

Jaslyn Adams was in a car with her dad in a McDonald's drive-thru on the city's West Side when she was shot Sunday afternoon.

McDonald's is hoping a drive-thru lane with a food conveyor belt, a pickup room for delivery workers and a shelf where people can grab their orders will make life easier for customers on the go.