Microsoft Japan has demonstrated the Xbox Live Video Chat system, revealing that the new video-conferencing package will support up to five simultaneous users and will launch in the Far East at ...

Microsoft announced a couple of months ago plans to release its Xbox Live Video Chat service in Japan, where the Xbox isn't doing all that well, prior to anywhere else in the world, where the Xbox ...

Customers who work with a live chat representative find the highest level of service satisfaction at 73% when compared to 61% by email and 44% by phone.

A Japanese company claims to have invented the world's first artificial intelligence "chat robots" designed specifically to converse with English language students.